TERMS AND CONDITIONS

1. Company Information

AirCon Ninjas
ESZ3699333H
Email: team@airconninjas.com
Phone: +34 711 072 386

These Terms and Conditions apply to all services provided by AirCon Ninjas within Spain.

2. Scope of Services

AirCon Ninjas provides professional air conditioning hygiene cleaning and basic maintenance services for residential and small commercial properties.

Services may include:

  • Cleaning of indoor AC units

  • Cleaning of outdoor condenser units

  • Hygiene treatment

  • Basic visual inspection

  • Photo documentation (where applicable)

Services do not include:

  • Mechanical repairs

  • Refrigerant refilling

  • Electrical rewiring

  • Replacement of defective components

  • Technical certification

Unless explicitly agreed in writing.

3. Pricing & Payment Terms

All prices are stated in Euros (€) and exclude IVA (VAT) unless otherwise specified.

3.1 Annual Care

  • First indoor + associated outdoor unit: €129

  • Each additional indoor unit: €65

  • Each additional outdoor unit (beyond first): €35

Payment terms:

  • Annual Care is invoiced annually prior to the scheduled service.

  • Payment is due in accordance with the payment terms stated on the invoice.

3.2 One-Time AC Hygiene Service

  • First indoor + associated outdoor unit: €159

  • Each additional indoor unit: €75

  • Each additional outdoor unit (beyond first): €39

Payment is due within 7 days of the invoice date, unless otherwise agreed.

Late payments may result in statutory interest and recovery costs in accordance with Spanish law.

4. Scheduling & Property Access

The client must:

  • Ensure safe and unobstructed access to all units

  • Ensure electrical supply is available

  • Secure pets during service

  • Inform AirCon Ninjas of any known technical issues

If access is not possible at the scheduled time, AirCon Ninjas reserves the right to charge a call-out fee.

Appointments may be rescheduled with at least 24 hours’ notice.
Cancellations within 24 hours may incur a service fee.

5. Client Responsibilities

The client confirms that:

  • The AC system has been legally installed

  • The installation complies with applicable regulations

  • No hazardous materials are present

  • Units are structurally safe to access

AirCon Ninjas is not responsible for damages resulting from unsafe installations or hidden defects.

6. Service Limitations

Cleaning improves hygiene and may enhance airflow and efficiency. However, AirCon Ninjas does not guarantee:

  • Repair of mechanical defects

  • Elimination of all odors

  • Prevention of future breakdowns

  • Compliance with manufacturer warranty conditions

Any identified technical defects will be communicated separately and may require third-party repair.

Cleaning services do not constitute a technical inspection or safety certification unless explicitly agreed in writing.

7. Liability

7.1 Limitation of Liability

AirCon Ninjas’s total liability, whether arising from contract, negligence, or otherwise, shall be strictly limited to:

The total amount paid by the client for services in the twelve (12) months preceding the claim.

Under no circumstances shall liability exceed this amount.

7.2 Exclusion of Indirect Damages

AirCon Ninjas shall not be liable for:

  • Indirect or consequential damages

  • Loss of rental income

  • Loss of business revenue

  • Loss of profits

  • System downtime

  • Increased energy costs

  • Claims from tenants or third parties

Even if AirCon Ninjas has been advised of the possibility of such damages

7.3 Pre-Existing Conditions

AirCon Ninjas is not liable for:

  • Pre-existing defects

  • Corrosion, leaks, electrical faults

  • Improper installation by third parties

  • Age-related deterioration

  • Hidden structural issues

7.4 Force Majeure

AirCon Ninjas shall not be liable for delays or failure caused by circumstances beyond reasonable control, including:

  • Extreme weather

  • Power outages

  • Supplier failure

  • Government restrictions

  • Restricted property access

7.5 Mandatory Legal Liability

Nothing in these Terms excludes or limits liability where such limitation is not permitted under applicable Spanish law, including cases of gross negligence (negligencia grave) or intentional misconduct (dolo).

8. Annual Care Conditions

Annual Care:

  • Is an ongoing annual maintenance programme

  • Is invoiced annually

  • Includes scheduled annual maintenance and automatic service reminders

  • May be transferred to a new property owner by prior agreement

Annual Care may be cancelled before the next annual renewal by providing written notice.

Failure to pay an invoice may result in suspension or cancellation of Annual Care benefits.

9. Data Protection

Personal data is processed in accordance with applicable Spanish data protection laws and the General Data Protection Regulation (GDPR). Please refer to our Privacy Policy for full details.

10. Governing Law & Jurisdiction

These Terms and Conditions are governed by and interpreted in accordance with the laws of Spain.

Any disputes shall be submitted to the competent courts in the province where the service is performed, unless mandatory consumer protection regulations require otherwise.

11. Contact

If you have questions about Terms and Conditions, please contact:

AirCon Ninjas
Email: team@airconninjas.com
Phone: +34 711 072 386